Privacy policy
Last updated 2026-09-17. PassMonkey is operated by PassMonkey, Dublin, Ireland (“we”). We are the data controller for the personal data described here. Contact us at hello@skillsettler.com.
What we collect and why
- Account details. Your email address, name, and profile photo, and, if you sign in with Google, the Google account identifier. Our sign-in provider Clerk stores these so you can sign in. We need them to run your account (contract).
- Study activity. Practice answers, mock test results, weak spots, study language, and an optional exam date, so the app can show your progress and enforce free and paid limits (contract).
- Purchase records. Which plan you bought, when, the amount, and the Stripe or store transaction id. Card details never reach us: Stripe handles web payments, and Google Play or the App Store handles purchases made in the mobile apps, reported to us through RevenueCat. We keep purchase records to unlock what you paid for and to meet tax and accounting rules (contract, legal obligation).
- Error reports. When something breaks, Sentry receives the error, the page or screen it happened on, and your browser or device type. We turn off Sentry’s personal-data collection, so reports carry no email address or IP address. We use them to fix faults (legitimate interest).
- “Explain it my way”. When you ask for a second explanation, we send the question text, its answer options, and the explanation style you chose to Anthropic, which generates the reply. Nothing about you or your account is sent. Generated explanations are cached per question so other learners do not trigger a new request.
- Server logs. IP address, browser type, and the requested URL, kept by Google Cloud for 30 days for security and reliability (legitimate interest).
Who processes it
Clerk (sign-in), Google Cloud (hosting and database in Google’s London region, covered by the EU adequacy decision for the United Kingdom), Stripe (web payments), RevenueCat (store purchase records), Sentry (error reports), and Anthropic (generated explanations). Each processes data only on our instructions under a data processing agreement. We do not sell personal data and do not use advertising trackers.
Cookies
The only cookies are the session cookies Clerk sets to keep you signed in. There are no analytics or advertising cookies, so there is no cookie banner.
How long we keep it
Account details and study activity: until you delete your account. Purchase records in our own database: deleted with your account. The payment record itself stays with Stripe, Google Play, or Apple as the payment processor for as long as tax law requires. Error reports: 90 days. Database backups: up to seven days after deletion, then gone.
Deleting your account
You can delete your account yourself at any time from passmonkey.ie/account/delete, or from the account menu in the app. Deletion removes your sign-in, study activity, profile, and purchase records immediately. You can also email hello@skillsettler.com from the address on the account and we will delete it within 30 days.
Your rights
Under the GDPR you can ask for a copy of your data, have it corrected, have it erased, receive it in a portable format, and object to processing based on legitimate interest. Email hello@skillsettler.com; we answer within one month. You can also complain to the Data Protection Commission, Ireland (dataprotection.ie).
Children
PassMonkey is for learners aged 16 and over. We do not knowingly keep data about anyone younger; if you think we do, email us and we will delete it.
Changes
When this policy changes, the date at the top changes with it. Material changes are also announced in the app.